The following speakers (plus more—check back for an updated list) will be hosting informal, topic-based discussions during lunch on Monday and Tuesday.
It will be just like our in-person networking lunches, only in video chat rooms!
Monday, 26 October
Documentation Has Value? Prove It.
Joe Gelb, President
and Lawrence Orin, Product Evangelist, Content
Zoomin Software
From Steampunk to High-speed Rail: Connecting Content Silos with Information Architecture
Amber Swope, President and DITA Specialist, DITA Strategies, Inc.
Building Content Models that Serve Customers, Not Your Content, Not Your Content
Noz Urbina
Founder
Urbina Consulting
Zen and the Art of Creating a Great Customer Experience
Lisa Trager
Lead Experience Manager
Verizon
Don’t Just Help, Guide: Making Documentation More than How to Accomplish a Task
Allie Proff
Senior Content Developer
GoDaddy
Thinking Smaller: Breaking the Long-form Writing Habit
Bill Swallow
Director of Operations, Scriptorium
Modeling Content Strategy
Larry Swanson
UX Content Strategist
Elless Media
Host, Content Strategy Insights Podcast
Get Your Sticky Fingers off the Localization Pipeline! How Amway Eliminated Manual File Handling With Contentstack
Ian A. Henderson and Dominic Spurling, Rubric
Jeff Tucker and George Nixon, Amway
Inclusivity and Accessibility: Considerations for Content Practitioners in 2020
Toni Mantych
Senior Director of Product Content
ServiceNow
Radical Localization: Audience, Contexts, and Cognition
Liz Fraley and
Janice Summers
Single Sourcing Solutions
Optimizing Web Delivery of Service and Parts Information from PLM
Vi Kellersohn
Chief Marketing Officer
Oberon Technologies
Analytics and Tech Doc: the Dawn of a New Era
Fabrice Lacroix
CEO
Fluid Topics
The Style Guide Is Dead! Long Live the Style Guide!
Michael Mannhardt, President & CEO
and Torsten Macher, Senior Consultant, Congree GmbH
Congree Language Technologies
Shattering Multimedia Reuse Limitations in Content Management
Mike Hamilton
V.P. Product Management
MadCap Software
Best Practices with SME Authoring and Reviewing
Chip Gettinger
Vice President of Global Solutions Consulting, SDL
Data, Analytics, and Goals: How to Connect the Dots
Rafi Pryntz-Nadworny
Inbound Marketing Operations Manager
Jorsek Inc., Makers of easyDITA
Tuesday, 27 October
Delivering Excellent, Scaleable Customer Experience Through Meaningful Collaboration
Jill Sheffield, Mastercard
and Megan Gilhooly, Zoomin
Linking Technical Content to Engineering Designs
Patti Lutsky
Product Management Director, PTC
When the Tech Doc Portal Becomes Your Company’s Most Visited Website
Johanna Bryman
Information Engineering Director
Teradata
and Fabrice Lacroix, Fluid Topics
Now That You Convinced Management on DITA, What’s Next? Measuring the Success of Your DITA Migration
Brian Trombley
National Sales Director
Data Conversion Laboratory
Personalization at Scale: Overcoming Three Key Challenges
Leslie Farinella
Chief Operations Officer
Xyleme LCMS
Can We Use GIT Instead? Making the Business Case for a CCMS Investment
Deb Bissantz, GlobalLink CCMS
and Christi Guzik, Boomi, a Dell Technologies Business
Leash the Kraken!
Gretyl Kinsey
Technical Consultant
Scriptorium
Care and Feeding of Your Taxonomy
Sabine Ocker
Senior Consultant
Comtech Services
How to Ace Collaboration in a Web Environment
Scott Kush, Development Manager,
North America
and Sharon Figueira,
Pre-Sales Consultant
IXIASOFT
The Holy Trifecta of Global Content Success
Val Swisher
CEO
Content Rules
Making XML Content Collaboration Simple: No Tags
Todd Burdin
Sr. Solution Architect
Oberon Technologies
Micro Content: Why It’s a Game Changer for Technical Content, Learning and Development Programs and More
Jennifer Morse
Dir. of Customer Success
MadCap Software
Building Research into your Documentation Culture
Katie Ott
Director of Product Content
ServiceNow
How DITA and InDesign Are Like Jazz
Chris Hausler
Director of Business Development
Typefi
Content Operations: Principles and Practices
Rahel Anne Bailie
Founder
Content, Seriously
Collaboration in the Work From Home Era
Stephani Clark
Director of Customer Success Manager
Jorsek Inc., makers of easyDITA
Wednesday, 27 October
Starting a Content Strategy Department: Lessons Learned
Hannah Kirk
The Pink Haired Content Strategist
Hannah Kirk Consulting
Content Intelligence: S(e)izing the Opportunity
Eric Chuk
UX writer
The Simplicity of MS Word and XML/DITA–We’ve Got That!
Doug Gorman
Founder and CEO
Simply XML
Farewell Opinions! How to Use Data to Drive Internal Efficiency and World-class UX
Peggy Sanchez, Cray
Pam Goodrich, Cherwell
Malachy Lavelle, Avaya
Megan Gilhooly, Zoomin
Shimon Shoval, Zoomin
Integrating Salesforce into the Documentation Process
Lisa Pampuch, Senior Director, Content Development
NETGEAR and
Alex Masycheff, Co-founder, Intuillion
Seeking Our Golden Snitch: A Dedicated Documentation Portal
Larry Kunz
Information Architect
Extreme Networks
Writing UI for AI
Lori Sanders
Lead Einstein Writer
Salesforce
No Longer Frenemies: Enterprise and Business Unit Governance in Content Strategy
Lisa Rabey
Senior Content Developer
ADP
Structured and Unstructured Content: Perspectives from a Data Governance and Privacy Analyst
Jackie Damrau
Senior Data Governance/ Privacy Analyst, CBRE
Inspiring Creativity in a Structured Authoring Environment
Hayley Martin, Content Strategist,
and Samantha Gonda, Manager of Instructional Design, NiSource
Preserving Intelligent DITA Content Through Delivery Channels
Charles Andrews,
Director
Ovitas, Inc.
Put Metadata to Work for Better Documentation Delivery
Fabrice Lacroix
CEO
Fluid Topics
Minimalism: Be More with Less
Dawn Stevens
President
Comtech Services
Pandemic-proofing Your Customer Self-service Support
Andrew Douglas
Sales Manager
Ingeniux
Building Trust with Users While Discussing What You Do with Their Data
Patricia Dwyer
Senior Content Designer Intuit
Live Demo: Watch the Siloes (and Support Cases!) Melt Away
Rick Teplitz, Imperva
and Joe Gelb, Zoomin