The LavaCon Content Strategy Conference | 24-27 October 2021 | Virtual
Christi Guzik

Christi Guzik works as a Content Strategist and Principal UX Writer at Boomi, A Dell Technologies Business in Chesterbrook, PA. Working on an online platform, she focuses her writing efforts on effective on-screen text and leads content initiatives such overhauling the official online documentation for the Boomi platform. Prior to Boomi, she spent eight years at IBM’s Silicon Valley Lab as a Technical Writer, focusing her time on DITA migrations and developing effective UX content as part of an effort to modernize a mainframe database.
She holds a bachelor’s degree in Technical Writing and Communication and a master’s degree in Professional Writing from Carnegie Mellon University.
In her spare time, Christi serves as a facilitator and volunteer manager for Delta Delta Delta fraternity and enjoys reading, baking, watching Broadway musicals on trips to New York City, and exploring the museums and historical sites in and around Philadelphia.

Joining Forces: Creating a Collaborative UX Writing Environment

In many organizations, roles are siloed – either intentionally or unintentionally – making it difficult to create a cross-disciplinary group of UX designers, UX writers, and front-end developers/testers who work together to better the user experience of the people who use your product. This session looks at ways to break down those barriers by developing a shared understanding of the importance of design and content in the overall product experience. Focusing on examples, we’ll explore ways you can show your value to the development team in order to form a lasting design, content, and development partnership.

Key takeaways include how to:

  • Educate your development teams on the importance of content and design
  • Create an interactive process between all groups working on UI design and development
  • Develop metrics to show the value that content brings to the user experience