The LavaCon Content Strategy Conference | 23-26 October 2022 | New Orleans
Jackie Damrau

Dr. Jackie Damrau is a Fellow and the Book Review Editor for Technical Communication with Society for Technical Communication. She also serves on multiple STC committees: Chair, 2020-2021 Education Committee and STC Alliance Competitions (Team 5, Lead Judge). She is an immediate past member of the STC Nominating Committee (2018-2020).
Jackie is a Senior Business Analyst for a technology consulting firm, impacting major corporations, NGOs and government agencies across the country and internationally working on a major pharmaceutical client account.
In her spare time, Jackie enjoys raising her two grandchildren and reading murder mysteries along with other esoteric subjects.

Check her out on LinkedIn at

Are You an Expert or an Imposter? Do You Know the Symptoms?

“Syndromes exist for everything. We are human; we try to self-diagnose to our own detriment. As a technical communicator, we often face times in our careers when we feel like an expert and times when we are truly acting as an imposter or impostor. These are real syndromes, believe it or not.

The Expert Syndrome is when a person “thinks they understand topics deeply or do things well”, when they may not (Bergells). The Imposter Syndrome is a “psychological pattern in which someone questions their skills, talents, or qualifications and becomes afraid of being exposed as a ‘fraud’” (Stanislaus).

This session will give you an overview into this with actionable steps from others on how to recognize and conquer the “imposter within”.”

In this session, attendees will learn:

“• Differences between Expert and Imposter Syndromes
• Explore at a high-level the signs of both syndromes
• Discover actionable steps to take to recognize and conquer “your inner imposter””