The LavaCon Content Strategy Conference | 23-26 October 2022 | New Orleans
Barry Saiff

Barry Saiff has 38 years of technical documentation experience. His teams have developed documentation for large global companies, including DocuSign, Hitachi, Kyocera, Netgear, Oracle, Symantec, IBM, and GE. He led writing teams at 8 companies and hired, trained, and mentored over 100 writers. He started Saiff Solutions, Inc., a technical writing outsourcing company in the Philippines, which grew to employ 75 people. Barry is the author of Outsourcing Technical Writing: A Primer, published by XML Press in October 2018.

Managing Writers: The Impact of Hybrid

The world has changed for technical writers and their managers. The principles of effective management, however, are more shuffled than changed. Emotional well-being is more important than ever, and a lack of trust can be more damaging. Through a series of interactive discussions and fun exercises, managers and those interested in management will learn from each other about what works in this new world. Bring your most difficult challenges and your most helpful learnings to share.

In this session, attendees will learn:

  • What are the key principles that guide effective technical writing management?
  • What are the most important things for a manager to learn?
  • How do remote, scattered, and hybrid work arrangements, and the ongoing challenges of a pandemic, change the key success factors for managers?
  • In the face of new challenges, what are my greatest strengths as a manager?
  • What don’t I know that I wasn’t looking to learn that might help me be a better manager?
  • How can I help my peers to be better managers?