The LavaCon Content Strategy Conference | 23-26 October 2022 | New Orleans
Rik Page

Rik is EMEA Sales and Marketing Director at Bluestream Software and has been working with both component content and document management solutions since 2000. During this time, he has worked with custom DTDs and Schemas, S1000D, iSpec2200, and since 2005 DITA. His practical experience ranges from data capture/content creation through to dynamic multichannel delivery. This has been achieved in a wide range of industries including banking and finance, manufacturing, central government, and education. A keen advocate of technology and innovation Rik has taken part in multiple consultancy projects and helped formulate solutions all over the world. Away from the office, Rik is involved with Scouting, running an Explorer Unit (14-18) and working as an Adult Training Advisor and mentor. He is also a qualified archery, climbing and bushcraft instructor.

What all documentation teams can learn from Industry 4.0 and advances in manufacturing

“Industry 4.0 has revolutionized manufacturing; it has introduced a new level of interconnectivity within the ‘smart factory’ and heralded the IoT (internet of things) and IIoT (industrial internet of things). However, like many previous projects, Industry 4.0 failed to anticipate the potential impact of structured content. This is only now beginning to be addressed, and the principles of Documentation 4.0 don’t just apply to manufacturers, software companies, and others will also benefit.

Documentation 4.0 is a new concept reflecting the demands of Industry 4.0 and ‘smart’ manufacturing. Traditional documentation methods and approaches are not sufficient, and even structured DITA content needs help to maximize the value of the content.

This presentation will introduce methods to improve the content creation process and drive change within your organization with full management support.”

In this session, attendees will learn:

This presentation will introduce methods to improve the content creation process and drive change within your organization with full management support.

Generating Revenue by Integrating Your CMS With Other Systems and Thinking Outside the Box

Preconceptions around cost center rather than revenue stream have meant that justifying significant investment in technical publications departments has long been an uphill battle. This misconception needs to be addressed. Your CCMS should form a core and valuable component of your business, but to do so you need to take a wider view and investigate the benefits of integration with other applications in use across the company. If you choose wisely there is ample opportunity to make a significant contribution to the company’s bottom line.

In this session, attendees will learn:

How other organizations have integrated multiple systems with their CCMS in order to create innovative solutions, new revenue streams and greater customer satisfaction.