Patrick is a believer and thought-leader in structured content and Content Operations. His purpose is to advance the content and information development industry with new technology, thinking, and approaches that improve our experiences with the organizations we work with and for. At Heretto, he is a co-founder and CEO. He and his team work on a wide range of projects all focused on improving authoring, production, and distribution of content.
Co-presented with: Megan Gilhooly
Content teams are stretched thin. Information keeps flowing in, docs need to stay accurate, and the gap between “we have the info” and “it’s published and useful” keeps widening. What if AI agents could close that gap – handling repetitive, high-volume work so your team can focus on the judgment calls only humans can make? That’s an agentic content ecosystem, and structured content makes it possible.
This session walks through a real, production AI agent ecosystem spanning the content stack – from production and validation to delivery and intelligence. We’ll show agent demos, then zoom out to the architecture connecting them and the decisions that made it work, plus which parts of the stack are ripe for automation now, and where human judgment stays irreplaceable. Whether you’re deploying your first agent or scaling from one to many, you’ll leave with a clear model for AI as an ecosystem – not a single tool – built on the structured content foundation you already have.
