Patrick is a co-founder and CEO of Heretto, an end-to-end CCMS platform to deploy docs and dev portals that delight your customers. Since beginning Heretto in 2005, Patrick has worked on a wide range of projects all focused on improving authoring, production, and distribution of content. Patrick is a software industry professional specializing in developing, productizing, and solving problems with product content software. He is a skilled developer, thoughtful leader, and passionate customer advocate.

The Technical Writer’s Unlikely Ally : Generative AI for Documentation

Co-presented with: Jarod Sickler

Imagine if you could ask your computer to write technical documentation for you. Surprise! You can. Generative AI has taken the industry by storm, but tech writers are still hesitant to adopt it and feelings are mixed about its role in documentation. Why? While AI is quickly evolving, we’ll discuss how early adopters can harness its capabilities to make work life a little easier and adopt new skills in the process. Join us to see real-world examples of how AI can make structured content accessible to everyone!

In this session, attendees will learn:

• The current state of Generative AI and technical communication
• Real examples of how to use AI for structured content
• Best practices for creating and managing structured content with AI