Minnie is obsessed with delivering quality documentation and process, regardless of the challenges. She articulates and possesses above-average writing skills, promotes team synergy among project team members, and fosters transparent communication. Minnie strongly believes in building relationships with partner engineering, product, operations, and business teams. Displays initiative and takes a proactive approach to removing barriers to moving a project forward. She is focused under pressure and prioritizes multiple work streams in a deadline-driven environment. She constantly seeks ways to improve at every iteration, making suggestions for improvement. Minnie is an excellent communicator, managing stakeholders in multiple disciplines across several global offices. She can execute several technical documentation projects concurrently, with a remote & distributed team, while balancing competing priorities. Minnie is well-versed Madcap, RoboHelp, Confluence, and ReadMe.

The Intersection of Content Strategy and User Experience (UX)

The presentation will discuss the details where content and UX come together (with examples)
It will include details on how everything related to UX and content has changed over the years and how a tech writer with UX writing experience can work and communicate in both fields.
It will clear the myths that run around UX and content.

In this session attendees will learn:

• What is UX and UX writing
• How and when does UX intersect with content
• Use cases
• Smooth collaboration of writers and designers