The LavaCon Content Strategy Conference | 27–30 October 2024 | Portland, OR
Janet Zarecor

Janet trained her first computer application in 2000 in Los Angeles, CA and has worked in the training space ever since. In 2010 she started working as Epic trainer at NYU. She was then promoted to PT and then took over leadership of the team in 2013. She turn-keyed her knowledge in eLearning and video creation to her team and made them efficient and talented, creators, producers, and VO artists. In addition, she oversaw the planning and building of state-of-the-art training spaces all over the New York ambulatory and inpatient implementations in the five boroughs and Long Island. Janet was thrilled to begin a new chapter at the Mayo Clinic, focusing on Instructional Designers, providing upskilling in new systems, software and implementing a content management system to revolutionize the way curriculum is created, maintained, and delivered. Janet loves to focus on staff professional development and growth based on the changing landscape, individual passions, and innovative solutions. Janet spends spare time building puppets, creating artistic mayhem, gardening, playing with cats & dogs and walking until her legs fall off.

The Horror of Modernizing Content

Co-presented with: Alan Pringle

Changing the way you develop content can be a horrifying experience, but proper planning will help you beat back the monsters that derail your progress:

  • Fear of the unknown tech lurking around the corner.
  • Villagers (staff!) with their pitchforks out.
  • Frustration over moving your current documentation monster from one castle to another.

But you don’t need a bigger boat to defeat the creature: small steps can be very effective to make incremental progress. Many of these steps are system-agnostic and can benefit you, regardless of the technology you ultimately pick.

Mayo Clinic and Scriptorium partnered to move from copying and pasting Word documents into the future of healthcare provider education with flexible, scalable content.
Learn about the planning and work you should do before picking new technology—and set yourself up to vanquish the extra redundant work monsters.

In this session, attendees will learn:

  • Take small steps to optimize your content for reuse, automated delivery, and more.
  • Acclimate staff to the idea of changing how they create and distribute content.
  • Don’t focus on the tech. Focus on the people and outcomes.
  • Buy-in and investment from everyone is crucial for success.


  • What worked and what didn’t and how ACIG made adjustments