The LavaCon Content Strategy Conference | 23-26 October 2022 | New Orleans
Dawn Stevens

Dawn Stevens is the President, and owner of Comtech Services and the Director of the Center for Information-Development Management. With over 25 years of experience, including 15 years at Comtech, Dawn has practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. With both engineering and technical communication degrees, Dawn combines a solid technical foundation with strong writing and design skills to identify and remove the challenges her clients face in producing usable, technical information and training.

Information Modeling: Not just for DITA

Consistently structured information enhances the user content experience. Designing and documenting your content strategy helps to ensure that authors adhere to your standards and guidelines, whether or not you have the enforcement of a structured XML tool or standard. The information modeling process requires you to assess your current content structures and the needs of your users to determine the unique purposes of your content and to design the most effective presentation strategies for each purpose. The information model itself documents your recommendations and strategies to serve as a specification and training tool for your authors.

In this workshop you will learn:

  • Strategies for identifying the different content purposes present in their content
  • The 8 critical sections to include in an information model
  • Authoring guidelines and other information that will enhance an information model