Johanna Bryman, Director of Information Engineering at Teradata, has 15+ years of experience with technical writing and managing teams working in a DITA environment. Johanna currently directs a team of writers, architects, and content delivery experts, with a focus on content modernization.

Owning Your Company’s Most Visited Website: Rabbit Holes and Joyrides

Co-Presented with Fabrice Lacroix.

Switching from a vast repository of PDF downloads to web-based dynamic delivery brings big changes. When Teradata rolled out our shiny new dynamic documentation website in 2018, we knew our documentation landscape would change–just not how or how quickly.
What happens when the honeymoon is over, your CEO starts googling your docs on the weekends, and you realize you suddenly own the company’s largest web entity?

In this session, we’ll share our sometimes-winding journey and how we worked with Fluid Topics to address an ever-growing list of requirements, and help you avoid some of the rabbit holes that we fell into.