Ted Wolff is an Information Architect at Precision Content Authoring Solutions Inc with a wide variety of experience in structured content and technical communication. Ted has worked across multiple industries, including finance, insurance, manufacturing, transportation, and software development. He has also worked across content roles to hone a well-rounded content perspective, from content development, tools administration, team management, and consulting.

Make Your Content SPARQL by Helping Users
Find Their Needle in a Haystack

Users want specific answers to their questions, on-demand, rather than searching and hunting entire manuals or large document sets. They want the needle without searching the haystack. Topic-based, structured authoring has been an effective magnet to find the needle, but with ontologies and the SPARQL query language we can be even more effective in delivering contextualized, personalized information to users to produce a convergence of enterprise content.

This session will discuss iiRDS as an ontology for technical information and how it magnifies the capabilities for information retrieval using a query language like SPARQL to truly make your content sparkle!

In this session attendees will learn:

• What is an ontology and the business challenges they address
• What is the iiRDS ontology for technical documentation
• How highly-specific information can be retrieved using SPARQL
• Ideas for getting started with an ontology for their content