Shannon has worked at the intersection of words, strategy, design, and people for more than15 years. Currently, she is a senior design manager at Capital One. In past roles, she’s worked as a web copywriter, an SEO specialist, an instructional designer, and a UX content strategist.

Shannon calls Richmond, Virginia home, and organizes meetups for the local content community. When she’s not exclaiming about error messages, you can find her snuggling up for movie night with her family and their two dogs. Shannon’s favorite neutral is leopard print. Her superpower is asking questions…lots of questions.

Legal, Compliance, and Risk, Oh My!: How to Shift Your Relationship from “Oh No!” to “Oh Yeah!”

Lawyers. The bane of our existence. The antithesis of what we stand for and what we do as content strategists. Right?

Wrong.

“Useful and usable” and “legally sound” aren’t mutually exclusive. Discover tactics and tools you can start using right now to redefine how you and your legal partners work together.

In this session, attendees will learn:

• Why legal and compliance isn’t a roadblock to great content or experiences
  
• How to shift your mindset from dreading lawyers to loving them
  
• Guiding principles for building—or rebuilding—a strong partnership with your legal team
  
• Tools, tactics, and rituals you can use to speed up content creation, revisions, and approvals