Patrick is a believer and thought-leader in Content Operations and structured content. His purpose is to advance the content and information development industry with new technology, thinking, and approaches that improve our experiences with the organizations we work with and for. At Heretto, he is a co-founder and CEO. He and his team work on a wide range of projects all focused on improving authoring, production, and distribution of content.

Deploying Your Docs to AI is Easier Than You Think

Everyone’s talking about AI, but few know how to actually get their content into it—without chaos.

In this session, we’ll walk through a simple, scalable, and repeatable approach to integrating your existing documentation directly into AI experiences. No hype, just the practical path to making your content work smarter.

In this session, attendees will learn:

• Learn a straightforward, repeatable method for integrating your technical content into AI tools
• Understand how structured content (like DITA) makes AI integration scalable, governable, and future-proof.
• See real-world examples of AI-ready documentation powering bots without copy-pasting or chaos.
• Leave with a practical blueprint to start connecting your docs to AI today—not “sometime in Q4.