Gavin Austin is a writer, speaker, and content strategist who’s helped grow Salesforce’s content experience team from 3 to 500+ writers. With more than 20 years in the technical communications field, he’s shared the lessons and technologies he’s learned at a variety of conferences, including Dreamforce, ContentTECH, Intelligent Content Conference, Information Development World, Agile2013, WritersUA, LavaCon, Confab, Button, and more.

A Tale of Ten Productivity Prompts

Feeling swamped by content deadlines? Ready to ditch ‌writer’s block and unlock a new level of content productivity with generative AI? Want to know how a global content team uses prompts to create everything from videos to complex technical documentation? In this session, you’ll learn:

• Examples of AI prompts used to create online help, release notes, video scripts, and more
  
• Strategies for integrating AI into your existing content workflows and quality assurance processes
  
• Methods for training, sharing, and promoting AI use within a large organization

In this session, attendees will learn:

• Ten prompts that transformed content creation at a major tech company
  
• How to create a culture of AI adoption and experimentation within a content team
  
• Ways to use AI to automate repetitive content tasks and free up time for more strategic work