As a co-founder of The Transformation Society, Ray focuses on complexity and technological change. He presented “Our Role and Responsibility in Information 4.0” with Andy McDonald at The LavaCon Conference in Dublin in May and will be joining us in Portland in November. How did you become interested in Information... read more →
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Have you ever had an “Aha” moment with your content strategy? Are you designing for users, or for people? How do you enable customer success? At the Philly Content Strategy Meetup on April 20, 2017, Jack Molisani shared the Facebook case study that fundamentally changed his own approach to content... read more →
