Gavin Austin
Principal Technical Writer, Salesforce

Webinar Date: October 10th, 2018, 10 a.m. PST / 1 p.m. EST [closed]

Recording coming soon.

Learn how Salesforce planned and created content for a chatbot feature for millions of customers. See which tools, metrics, and research led to a content strategy to support a variety of globally dispersed industries into using new chatbot technology.