“I get things done in half the time with twice the fun!”

Passion drives what Melanie Davis does. Even after years of experience designing, developing, implementing, and leading content strategy and operations projects for multinational enterprises, governmental agencies, startups, and individuals, She is still wildly curious about new technology. There’s always a way to do things better, faster, smarter.

Melanie earned a reputation for building global teams that deliver beyond their capacity, deepen their professional mastery, and thrive in an environment of high expectations and tight deadlines.

AI is now an essential tool in the documentation technology stack. Melanie is reveling in the opportunity to learn how to guide AI to apply her deep technical expertise and help further hone her craft. With a degree in journalism and a long career in technical documentation, Melanie finds refining AI prompts to obtain the desired information or perform a task as comfortable as consulting a thesaurus. “I’m here for it!”

Train Generative AI Bots to Rock Your Docs (How I Learned to Stop Falling Behind and Love the Bot)

“How will I ever find enough to keep these hordes of writers occupied?” asked no Technical Documentation Manager ever.

“How am I supposed to do more with less, and keep doing it well (enough)?!” is our familiar refrain.

It’s certainly not a new question, but there are definitely some new answers! Like the advent of word processors and Desktop Publishing in the 80s, HTML-based help authoring tools and DITA/XML structured authoring in the 90s, cell phones and social media platforms in the 00s, and responsive design and headless CMS in the 10s, we’re leaning into Artificial Intelligence to work smarter rather than harder in the 20s.

In this workshop, attendees will learn:

Nope, we won’t talk about how to use generative AI to write more efficiently or elegantly. Instead, we’ll look at how to augment existing technical writing LLMs with data models for specific niche writing tasks that are time-consuming but low-return. With pertinent prompts, you’ll be able to hand over mundane writing tasks to new team members–Earl Error Messages, Aaron API References, and Rhonda Release Notes–and free up your few real writers to focus on the expertise machines can’t emulate.