The LavaCon Content Strategy Conference | 23-28 October 2020 | UX: Virtual
Jill Sheffield

Jill Sheffield is currently leading the Content Strategy and Development team at Mastercard with focus on creating an ultimate customer content delivery experience. Jill joined Mastercard in 2008 with over 15 years’ experience in the Payments Industry. In her career with Mastercard, Jill leveraged her passion for technology, asset-based thinking and helping others in their career journey, to lead numerous global Operational Support teams, including an 18-month international assignment in Poland. Prior to joining Mastercard, Jill managed several Operational, Quality Assurance and Support teams.

Jill has a strong belief in giving back as shown with her community involvement and volunteerism. She volunteers for several Mastercard-sponsored programs including Girls4Tech and several Business Resource Groups. In addition, Jill is an integral volunteer for Safe Connections of St. Louis by donating her time and talents as a steering committee for one of their primary fundraising events.

Panel Discussion: The Necessity of Diversity and Inclusion in Content Development Teams

Co-hosted with David Dylan Thomas, Jordan Craig, and Kendal Sparks

Join us for a lively (and timely!) panel discussion about the value of diversity and inclusion in content and UX development teams.