The LavaCon Content Strategy Conference | 27–30 October 2024 | Portland, OR
Rob Hanna

Rob Hanna is CEO of Precision Content and an industry leader in the structured authoring space. Along with Scott Abel at the Content Wrangler, Rob has sponsored and analyzed the results from three recent DITA Satisfaction Surveys to help understand how to best help organizations looking to adopt DITA for the first time.

The Trouble with DITA: A review of the 2024 DITA Satisfaction Survey

Over the years, we have helped many organizations make the leap into structured authoring with DITA. The DITA XML standard has been widely and successfully adopted by companies across many industries since its initial release 20 years ago. Yet many organizations continue to struggle with adoption. This session will present the results of this year’s survey and compare it to the results from the past two surveys we have conducted since 2017. We’ll look at what works well and other areas that cause trouble for some. We’ll also explore mitigating measures that these organizations could use to get their DITA solution back on track.

In this session, attendees will learn:

  • The continued growth and relevance of the DITA XML standard
  • Areas where DITA has helped to improve on content operations
  • Areas where organizations still struggle with DITA adoption, and
  • What is holding some organizations from making the jump to DITA.