Alexander holds a Bachelor’s of Engineering, Electrical Engineering-Telecommunication Degree from Concordia University. Starting as a software designer at Nortel, he climbed the career ladder until 2010, when he made the transition to Ciena. He didn’t just move laterally, however; his career jumped forward as he became the Director of Global Product Documentation Development.
He specializes in many things, including end-to-end product document development and publishing. His focus is improving customers’ user experiences and digital transformation initiatives.