Jake Rexus has worked in Content Strategy for 15 years with MSN, Amazon.com and Autodesk. At Amazon, Jake was a content strategist developing email and self-help resources for Prime, Kindle, Amazon Video-on-Demand, Amazon Fulfillment Services, and other product lines. Jake brought the skills and metrics systems developed at Amazon to Autodesk customer support in 2013. Today, Jake manages a team of four content strategists developing self-service experiences for download, installation, and activation, Autodesk Account functionality, network licensing, and subscription transactions.
Content Strategy Manager - Digital Help, Autodesk