It used to be that technical communicators would interview Subject Matter Experts (SMEs) and then effectively convey that information to end users through product documentation. But increasingly, as work cycles get shorter and methodologies like Agile take hold, the SME has increasingly become a direct contributor to the process of delivering technical content. This represents a fundamental shift in the way that technical communicators are expected to work. The process becomes more collaborative, and the ability to structure and edit content effectively becomes a core job requirement. Content software vendors have had to adapt as well, as SMEs demand tools that allow them to convey information to the process easily. Learn more as IXIASOFT Market Researcher Keith Schengili-Roberts examines the trends that highlight the rise of the SME within technical communications, and its implications for you as a writer.