Were you at Lavacon 2017? Did you see the FrameMaker-based toolset underlying Ciena’s customer-driven migration to DITA? Automated conversion of unstructured content to DITA is a neat trick and takes minutes, but is only part of the puzzle. There are other moving parts. After reviewing toolset and methods, you will learn how we applied toolset and methods to support a writing team in creating and managing content with the same rigor as is applied to SW and HW.
Attendees will learn how we:
- Refined and adjusted the toolset
- Converted legacy content for projects
- Started from scratch in Agile projects
- Experienced alternating pain and gain on a daily basis
- Pruned processes and projects so that they fit the refined toolset