Tara Knapp has over 20 years’ experience as a content expert. As a Fintech manager, she drives broad initiatives to improve customer and content experiences. She specializes in content strategy, process optimization, product usability, and information architecture. Tara is a member of Scrum Alliance and has a MA in English from Creighton University and a MPA in Public Policy Administration from the University of Nebraska. In her spare time, she tries to perfect her sangria recipe.