The LavaCon Content Strategy Conference: Spanning Silos, Building Bridges | November 5-8, 2017 | Portland, OR
Automating Product Documentation Assembly: When Product Information Management Meets Component Content Management
Automating Product Documentation Assembly: When Product Information Management Meets Component Content Management

Automating Product Documentation Assembly: When Product Information Management Meets Component Content Management

Product information and product documentation often work as disconnected silos. Product information, which is usually well-structured, includes product components definition data, regulatory compliance information, data about custom product configurations that different resellers receive, etc. It’s created by engineers, legal department, IT teams, and so on. Product documentation includes technical documentation, marketing collateral, and sales documents, and is created by technical and marketing writers. Product information can become a source for automated creation and generation of product documentation.

In this session, you will learn:

  • How product documentation can be automatically assembled based on structured product information
  • Real-life examples for various industries, including machinery and telecommunications
  • Why the format of the product information does not really matter and can be even Excel spreadsheets
  • What changes are required to make this happen
  • How to reconcile these changes with the habits that users have been having for years

Presented by Alex Masycheff

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