Taking Your Content with You—From Knowledge Base to Mobile App
There is growing demand from organizations to adopt a mobile strategy that goes beyond simply providing a responsive version of their content knowledge base. Field engineers, sales staff and customers often need the ability to take content offline and work with no access to the internet. Finding the content they need to take offline, and ensuring they don’t forget something, requires planning – ensuring that related content is easily discovered and downloaded.
As Director of Sales Engineering for Astoria Software Bill is intimately involved with the CCMS customers. Responsibilities include technical support of user accounts/user structured content, proof-of-concepts, technical training, etc. Bill has 20+ years experience with CCMSs as well as with XML, SGML and structured authoring. He has held other positions such as CCMS Administrator for Siemens Postal Division Arlington, TX, Director of Content Management at Axentis LLC Warrensville Heights, OH, CCMS Consultant to Department of US Navy Virginia Beach, VA.