Paula Berger

How to Prevent an International Incident: Communicating with a Global Team

Technical communication has gone global. Today we work on teams with subject matter experts and writing colleagues in other time zones and different environments. Communication is always key to working successfully, but it’s even more important on global teams.

Global teams really are different. Gain insight into dealing with practical issues that come up when you’re working with people you’ve most likely never met. Learn behaviors and approaches that will help you avoid having a frustrated team, missed deadlines, and a blown budget – all due to communication issues.


Paula has built and managed teams, groups, projects, and organizations all over the world. After 20 years as a Founding Principal at SOLUTIONS, she became the Executive Director of a global industry consortium, where she built a worldwide community of technology standards professionals. She is currently in technical publications at Schneider Electric, working on a global product team and leading a team of writers in India. Paula is a Fellow and past International President of STC.

Co-Presenting With

Meredith Kramer