Honing Your Workplace Negotiation Skills
Negotiation. Just saying the word makes many people quake in terror or withdraw in discomfort because it feels adversarial to them. But, change the word to collaboration and people smile and lean in to hear more. And yet, that is what negotiation really is—collaborative problem-solving. You have something someone else needs and they have something you need. Identifying how each person can get their needs met in a way that satisfies both parties is the core of what negotiation is all about. In this energetic workshop, we will change the way you look at negotiation, give you some tools that you can use immediately, and opportunities to practice your new skills.
After the workshop, students will gain the following:
- Understanding of how to negotiate and when
- Techniques for effectively negotiating
- Practice in these types of negotiation:
Katherine (Kit) Brown-Hoekstra is an STC Fellow and STC 2015-16 Society Immediate Past President, an experienced consultant with over 25 years of experience in technical communication, much of it working with localization teams. As Principal of Comgenesis, LLC, Kit provides consulting and training to her clients on a variety of topics, including localization, content strategy, and content management. She speaks at conferences worldwide and publishes regularly in industry magazines. Her blog is www.pangaeapapers.com.