Jocelyn Emory

  • Jocelyn Emory
    Jocelyn Emory
    Senior Manager, Multimedia Technical Documentation

Surviving Agile: A Case Study in Failure (and Success)

Agile software development may work well for design teams, but the impacts to the documentation teams are usually not considered when changing methodologies. Our company moved half of its products from a 9-month Waterfall release cycle to a 1- to 4-month Agile cycle overnight and expected us to adapt our process and planning. If your company is about to make (or has already made) the switch, learn from our mistakes (and a few best practices).

In this session, you will learn:

  • the challenges our team experienced moving from Waterfall to Agile development methodologies
  • our successes and failures as we tried, on multiple iterations, to work within Agile
  • where we are now as we continue to try to improve our processes
  • how Agile design and doc would work together in a perfect world


Jocelyn Emory is Senior Manager of Multimedia Technical Documentation in the telecommunications industry at GENBAND. With over 25 years in technical documentation, Jocelyn oversees content development for 13 programs; 7 are developed using Agile methodologies. She is a graduate of the Art Institute of Dallas with a degree in Visual Communications.

Co-Presenting With

Andy Watson