Char James-Tanny

Accessibility Matters: Making Your Products Available to Everyone

The World Health Organization currently estimates that globally, 1 billion people have at least one disability. Yet this group has the highest unemployment (over 60%), $8 trillion in disposable income, and is most ignored by mainstream content developers. And it’s a group that anyone can join at any time (temporarily/permanently).

Our job is to make sure that everyone can understand the content we create. And for the most part, we are successful—except when it comes to people with disabilities. (Or people using devices and websites in ways that we didn’t plan on, such as a traveler trying to view a restaurant’s website when hungry.)

During this session, you’ll see examples of what it means to be a person with a disability when using websites, mobile devices, and documents. And you’ll learn some things that you can do now to make your information more accessible, using WCAG 2.0 as a reference.


Currently working in Technical Publications at Schneider Electric, Char has over 35 years of experience as a technical communicator. She has spoken around the world on topics including accessibility, Help authoring concepts and tools, social media, web standards, collaboration, and technology. She is a member of the Boston Accessibility Group and the Primary Coordinator of the Boston Accessibility Event.