Barry Saiff

The Globalization of Technical Writing: Threat or Opportunity?

Is outsourcing content development right for your organization? How do you tell? The growth of outsourcing is driven by powerful economic forces. How outsourcing decisions are made — and how outsourcing is managed – will largely determine the impact, positive or negative, of outsourcing on an organization.

In this session, we will explore the ins and outs of technical writing outsourcing. How is outsourcing changing the profession? How can you play an effective role in influencing outsourcing decisions that can impact your organization and your career?

In this session you will learn:

  • The key success factors for technical writing outsourcing
  • The pitfalls to watch out for, and how you can you avoid them
  • What does your organization stand to gain, or lose?
  • What will happen to technical writing as a profession?


After leading technical writing teams for some of the largest US companies, Barry Saiff moved to the Philippines to start Saiff Solutions, a technical writing outsourcing firm based in Tagaytay City, Philippines. Barry has experienced technical writing outsourcing from both sides – as a technical communications leader in the USA, and as a manager of offshore technical writers and customer liaison in the Philippines.

Barry has written articles about technical writing outsourcing and led webinars on the topic. He has consulted for a variety of companies to help them improve their content and content development processes. For more information, see