- Defining and applying an end-to-end product lifecycle to ensure efficient business processes and methodologies from the outside in, including
- Gathering, analyzing, and prioritizing market and user requirements
- Understanding the business goals affecting your strategy
- Effectively influencing the human component of the ecosystem, including
- Collaborating across the enterprise to establish and maintain communication, business controls, governance, and standards
- Ensuring transparency, community, and the organic growth of content
- Developing organizational strategies to support your strategy
- Defining and measuring success using metrics for
- Internal efficiency
- External effectiveness
In this presentation, Dr. Damrau will cover how she uses one business process modeling (BPM) methodology to gather current and future-state content requirements. This data can be analyzed for process improvement or automation of existing paper-based workflow processes.
This session will provide the following:
- A look into the BPM methodology.
- An overview of two standards-based modeling methods: BPMN (Business Process Management Notation) and EPC (Event-driven Process Chain).
- Coverage of common notation used in these two methods.
- Information about where to learn more about the world of BPM.
Attendees will experience an interactive session where they will have two exercises to practice this modeling technique to learn how they can improve their documentation and content strategy deliverables.
In this session, Marcia will introduce you to a technique that you can use to eliminate filler words (and sentences and paragraphs) from any text. This technique takes the guesswork out of concise writing by showing you exactly what to look for.
Once you’ve got this technique down, you’ve got it forever. You’ll know how to:
- Increase keyword density.
- Cut translation costs.
- Bring your writing to a 24-carat, attention-getting luster.
BONUS FOR LAVACON 2014: Marcia will use a dynamic spreadsheet to “do the math” in real time, showing instantly and dramatically how cutting words cuts translation costs.