As Sr. Director Global Content & Intelligence for OneTrust, Megan Gilhooly drives content strategy and operations for GRC and privacy content in the OneTrust platform, technical documentation, localization, and research. Previously, she launched a new self-help and content experience at Reltio, covering technical product content and user experience—including AI—for a data platform that unifies data across enterprise systems. Before that, as VP Customer Experience at Zoomin Software—a content delivery platform—Megan made it her mission to change how organizations think about product content. She spent two decades managing content teams, driving content strategy, and delivering stellar information experiences at companies like Amazon, Ping Identity, and INVIDI Technologies. She has a BA in Speech Communication, an MS in Journalism, an MS in Strategic Management, and a Masters Certificate in Technical Communication.

Balancing Brains and Bots: Accelerating a Responsible AI Workflow

What happens when AI stops being a tool and starts becoming a teammate? In this fast-paced, thought-provoking keynote, Megan explores how to integrate agentic AI into content workflows in a way that’s both wildly efficient and deeply human. Learn how to delegate the dull to machines so your team can focus on the meaningful—and why “working yourself out of a job” might be the smartest career move you can make.

In this session, you’ll walk away with:

• A fresh framework for dividing labor between humans and AI
• Real-world insights on building scalable, responsible AI content pipelines
• A mindset shift for personal growth in an AI-first organization

Let’s talk about how to make AI work with us, not just for us.