It’s all about the customer and creating an experience that builds value for them. That means targeting your audience by understanding who they are, what they are trying to accomplish, and meeting their evolving expectations. In this session we will demonstrate how you can use taxonomy, subject classification and filtering to provide quick access to contextually relevant information of different types, and enable your users to build their own documents and access them in multiple formats for desktop and mobile.
Joe Gelb is the founder and president of Suite Solutions. For over fifteen years, Joe has overseen hundreds of successful single-source publishing, structured document migrations, and content management integration projects. At Suite Solutions, Joe and his team help companies implement, maintain, and capitalize on their XML-based content lifecycle by blending best practices with creative solutions to the unique needs of each organization. Joe believes that a key to success in any business is empowering their customers with the knowledge they need to succeed in their goals