This case study follows the National Institute for Occupational Safety and Health (NIOSH) from just two people tweeting in 2008 to a robust social media presence which now includes 12 Twitter accounts, three Facebook profiles, LinkedIn, Flickr, and YouTube, along with a highly respected science blog. The @NIOSH Twitter account was recently ranked #7 of all Washington DC tweeters.
David L. Caruso currently serves as social media workgroup chair for the National Institute for Occupational Safety and Health and web content manager for the Office of Mine Safety and Health Research. He is a senior member of STC where he is outgoing Information Design and Architecture SIG manager and incoming VP for the Greater Pittsburgh chapter. He earned his MA in Professional Writing from Carnegie Mellon University in 2001.