Presentations by Brenda Huettner

The Hidden Cost of “Free”

It happens all the time: You find a company offers a free product, or an open source tool that does exactly what you need. But free often comes with associated costs of one kind or another. During this session, we’ll go over some of the most common types of expenses associated with free (such as time, effort, portability, expertise required, and compatibility). We’ll also take a close look at some popular free programs to evaluate first-hand what they might really cost you and your company.

About Brenda Huettner
Independent consultant

Brenda HuettnerBrenda Huettner is an independent technical communication consultant who has worked for the past 25 as a writer, editor, trainer, and manager, for both software and hardware companies. She’s a principal of, an online encyclopedia of microwave engineering knowledge.

Brenda is a Fellow of the Society for Technical Communication, and a Senior Member of IEEE, active in the Professional Communication Society, the Engineering Management council, and the Tucson section. She’s also a member of the Usability Professionals Association.

In addition to supporting the documentation needs of her clients, Brenda has published several books and articles, and presented half-day, full-day, and multi-day courses on writing, project management, usability, and career management. She also gives emergency preparedness and disaster recovery classes through the Red Cross, and is webmaster for a variety of organizations.