User Experience and Multichannel Publishing

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  “Why Can’t We Just Use Word?”

  Donald Smith, Crowell Solutions

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  Collaboration and Instantiation: Engineering Content in DITA XML

  Cheri Mullins, Mullins Consulting at AMD

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  DUH! x 3: Maintaining Accessibility While Multi-Channel Publishing

  Char James-Tanny, JTF Associates, Inc.

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  How to Deliver the Wrong Information to the Wrong Person at the Wrong Time

  Michael Boses and Don Day, Contelligence

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  Include it all. Filter it afterward.

  Mark Baker, Analecta Communications

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  Migrating to DITA: How Automated Conversion Works and Why It Matters

  Patrick Baker, Stilo International

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  Multichannel Publishing Strategies for Multinational Organizations

  Joseph Bachana, DPCI

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  Optimizing your DITA Content Model for Translation

  Amber Swope, DITA Strategies

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  Producing Professional Sounding Audio in Video Tutorials

  Tom Johnson, IdRatherBeWriting.com

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  When Worlds Collide: Improving the User Experience by Applying Progressive Information Disclosure

  Andrea Ames, IBM

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  YouTube or Bust! Creating Video Tutorials Using the MadPak Development Suite

  Mike Hamilton, Madcap Software