Controlled Language: Making It Work for You

Boeing does it. Caterpillar does it. Many industries are either doing it or are interested it in doing it….Controlled Language initiatives restrict the vocabulary used in technical documentation so that it is easier for non-native English speakers to understand, and so that the content is easier to translate. Such initiatives are particularly important when you are considering machine translation as part of your localization strategy. Join us for a lively discussion about implementing Controlled Language for your organization. Moderated by Kit Brown-Hoekstra of Comgenesis.

Berry Braster
Berry Braster

I have a background in quality assurance and regulatory affairs and have assisted many organizations with their global strategy for product and manual compliance over the past 13 years. I have been with Tedopres for 10 years, during which I managed the implementation of Tedopres' controlled language solution HyperSTE for many companies and governmental bodies, including FAA, Navy, Boeing, Saab, UNICEF, American Airlines, Elekta Healthcare, Electrolux, and many more. I'm also a frequent speaker at conferences, write articles for the technical communication industry and give workshops and training on controlled authoring (Simplified Technical English).

PoppyQuintal
Poppy Quintal

Poppy Quintal is a technical editor and writer specializing in aerospace documentation and Simplified Technical English (ASD-STE100). She has worked in a variety of roles including Technical Editor, Technical Writer and Courseware Developer. Over the last sixteen years, her aerospace clients have included Bombardier Aerospace, Rheinmetall, Honeywell, Rockwell Collins, Bell Helicopter and the Canadian Department of National Defense.

Poppy has trained more than 400 technical writers (in Canada, the USA, the Netherlands, Germany and the Russian Federation) on Simplified Technical English. She has also written extensively in Simplified Technical English, edited the work of others to ensure adherence to the specification, and consulted on several Simplified Technical English projects. As the Simplified English Coordinator at Bombardier Aerospace, Poppy created an in-house dictionary of approved technical terminology and programmed this terminology into the SE checker used by the company. She currently works as a Courseware Developer for the OTSP project at CAE.

Sherri Sotnick
Sherri Sotnick

Sherri Sotnick manages the Technical Writing department in the Software Services division of Elekta, LTD. Elekta is a human care company pioneering significant innovations and clinical solutions for treating cancer and brain disorders. Sherri has been with Elekta for 10 years, and in the technical writing profession for 20+ years as both a manager and technical writer. Sherri’s team of tech writers, who are located in various Elekta offices in the US and Canada, started implementing Simplified Technical English in early 2008, using Tedopres’ HyperSTE tool. She is looking forward to sharing her team’s experience, progress, and success in this endeavor at the LavaCon conference.

Kit Brown-Hoekstra
Kit Brown-Hoekstra

Katherine (Kit) Brown-Hoekstra is an award-winning writer and consultant with a background in the life sciences and 20+ years of experience in the technical communication field. She is currently the Principal for Comgenesis, LLC, which provides consulting services and training to clients on internationalizing and improving the usability of their documentation, developing a coherent documentation strategy and content model, as well as more traditional technical writing and editing services.

Kit holds a Master of Science degree in Technical Communication and a Bachelor of Science degree in Biology, both from Colorado State University. In addition to writing and editing web content, manuals, online help, and technical information sheets, Kit has designed internal software tools, has designed and developed intranet web sites, has designed and conducted several surveys, and has developed usability tests.

Kit is an Associate Fellow for the Society for Technical Communication (STC), has spoken about various technical communication topics at many conferences in the United States and internationally.

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